Sales Development Representative (m/d/w)

Standort: Berlin

Festangestellte | S&M

Stellenbeschreibung

As Junior Sales Development Representative (m/d/w) you will build a predictable, phone-first top-of-funnel, convert cold accounts into qualified opportunities, and surface upsell potential among existing customers — while keeping Salesforce data complete and reliable.

Deine Aufgaben bei uns:

​​​​Outbound & Lead Development 

• Execute structured cold-calling cadences; qualify prospects and book discovery/demo meetings
• Warm cold leads via sequenced follow-ups (phone-first; email/LinkedIn where useful)
• Meet follow-up SLAs and keep next steps crystal clear

Customer Expansion 

• Proactively engage existing customers for upsell/cross-sell and reactivation
• Identify product-based expansion triggers and schedule expansion calls

Funnel & Process Management 

• Operate a clear funnel (Attempt → Connect → Qualified → Meeting → Opportunity)
• Diagnose bottlenecks (e.g., connect rate), prospect availability and iterate cadences, scripts, and timing
• Maintain and refine talk tracks, objection handling, and short pitches; run A/B tests

Salesforce & Reporting 

• Log all activities, notes, and next steps; ensure data hygiene and deduplication
• Drive work through Salesforce Campaigns (no side lists); build simple dashboards
• Track and improve core KPIs: connect rate, qualification rate, meeting-set rate, show rate, and pipeline created (incl. upsell)

Collaboration & Handoffs 

• Hand off qualified meetings cleanly to AEs with context and expected outcomes
• Share market and product feedback with Marketing & Product to inform messaging and roadmap 

Was Du mitbringst:

• First experience in phone-based B2B Inside Sales / SDR (SaaS preferred) with a track record of meeting activity & conversion targets
• Confident cold caller with structured discovery and objection handling; always sets clear next steps
• Salesforce proficiency (Leads/Accounts/Opportunities, activities, notes, basic reports); Campaigns experience is a plus
• Familiarity with cadence tools / power dialers (e.g., Salesforce Dialer, Ringcentral) and disciplined follow-up SLAs
• Data-driven, process-first mindset; comfortable working to funnel KPIs
• Full German and English proficiency
• Basic dashboard/report building; exposure to SaaS sales motions
• Experience in the funeral services /with funeral homes is a plus

Was wir Dir bieten:

• Clear progression path to Account Executive based on sustained KPI performance and excellent handoffs 
• A modern office space in either Berlin or Selmsdorf (with flexible remote work options) 
• A culture of continuous learning, innovation, and professional growth 
• Opportunities to contribute to products that make a real impact 

Jetzt bewerben